The Business for

Better Banking

Performance Review

Our experts evaluate your program efficiency, compliance and viability with
ongoing and comprehensive Performance Reviews

Call 1.866.737.1235

New regulatory requirements have made overdraft privilege programs more complex than ever. Ensure your institution is following best practices and current regulatory guidance to provide an overdraft privilege program that truly benefits your account holders, preserves your fee revenue and operates in full compliance with current regulations. You’ll gain some peace of mind, know you are examination-ready and understand where you have exposures - both in compliance and in revenue – with our ongoing performance review process in four key areas.


We review and provide guidance on financial reporting, management oversight, procedures and policies, such as overdraft and DDA charge off reports to ensure they are fair and appropriate.


We review program operations as they impact member access, internal review and oversight procedures, such as daily caps and tolerance procedures, new account opening procedures and timing of account holder communications.


We review overdraft policies and procedures in light of the most recent regulatory guidelines impacting your institution.

Brochures and Disclosures

We ensure your program brochures, activation letters,collection letters, forms, confirmation and excessive usage letters are complete and in compliance. We make sure your front line staff is communicating your program correctly and offering alternative overdraft options.

This flexible and in-depth review is conducted on-site by our consultants. Working with members of your team, the review can be conducted within one business day and will consist of documentation review, discussions and process analyses. The outcome of the review will be comprehensive write-ups complete with an analysis of each area of non-compliance with supporting recommendations or alternate strategies that should be adopted to ensure compliance.