Banking and Credit Union News


April Kicks Off Community Banking Month

Apr 05 2013 - Category: Banking and Credit Union News

Community banks should promote their services more heavily during Community Banking Month in April.

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Credit Unions See Biggest Gains in Customer Experience

Apr 04 2013 - Category: Banking and Credit Union News

Credit unions received excellent ratings when it comes to providing a unique customer experience.

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ATMs, Online Banking Top Consumers' List of 'Trustworthy' Products

Mar 26 2013 - Category: Banking and Credit Union News

Assuring customers and members that mobile technology is safe is crucial to attracting more customers.

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Tablets, iPads To Help Drive Mobile Banking Adoption

Mar 19 2013 - Category: Banking and Credit Union News

Tablets are playing a larger role in mobile banking, and this device is expected to grow in popularity in the coming years.

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Mobile Banking To Help Low-Income Individuals Build Healthier Finances

Mar 15 2013 - Category: Banking and Credit Union News

Mobile banking can help low-income individuals take charge of their finances. 

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Remote Deposit Enables Banks To Lower Costs, Boost Acquisition

Mar 13 2013 - Category: Banking and Credit Union News

Remote check deposit helps banks and credit unions save money and appeal to broader demographics.

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Millennials Avoid Credit Products Due To Lack Of Financial Education

Mar 11 2013 - Category: Banking and Credit Union News

Educating young adults on the attributes of credit may lead to a more informed, loyal and responsible class of customer.

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Community Banks Work To Reduce Payments Fraud, Protect Customers

Mar 07 2013 - Category: Banking and Credit Union News

Protecting customer information is a crucial component of retention and satisfaction. 

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Smartphone Cameras To Fuel Mobile Banking Adoption, Progress

Mar 05 2013 - Category: Banking and Credit Union News

Smartphone cameras are expected to drive mobile capabilities and adoption in the coming years.

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Technology May Help Banks, Credit Unions Offer Personalized Customer Service

Mar 04 2013 - Category: Banking and Credit Union News

Customer satisfaction studies show that a positive customer service experience is crucial to retention and acquisition across all industries, particularly banking.

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Banks Must Prepare Themselves Against Cyber Crime As Mobile Banking Becomes Popular

Feb 27 2013 - Category: Banking and Credit Union News

Educating customers on mobile banking security measures can help build trust and boost adoption.

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Imaging And Voice 'Next Big Additions' To Mobile Banking

Feb 25 2013 - Category: Banking and Credit Union News

Imaging and voice recognition software may one day become the features that set mobile banking apart from online platforms and competing financial institutions. 

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Mobile Banking Considered 'Critical' Rather Than Complementary Service

Feb 21 2013 - Category: Banking and Credit Union News

More consumers consider access to mobile banking a vital factor when shopping for a new bank.

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Smaller Banks Discouraged From Eliminating Free Checking

Feb 21 2013 - Category: Banking and Credit Union News

Eliminating free checking accounts may backfire on banks that are trying to save money.

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Banks Must Remain Innovative To Keep Mobile Banking From Fizzling Out

Feb 15 2013 - Category: Banking and Credit Union News

Banks and credit unions will one day be required to be more innovative with mobile banking to remain competitive.

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FTC Releases Recommendations To Boost Mobile Privacy, Spark Increased Usage

Feb 11 2013 - Category: Banking and Credit Union News

Ensuring customers are educated on mobile privacy and safety guidelines can help draw more consumers to this banking channel.

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Mobile Banking Ideal For College Students

Feb 05 2013 - Category: Banking and Credit Union News

Mobile banking helps community banks and credit unions maintain ties with college students who are attending out-of-state universities.

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Institutions Use Mobile Banking To Appeal To Certain Demographics

Jan 29 2013 - Category: Banking and Credit Union News

Mobile banking features can help community banks and credit unions appeal to certain customer demographics, such as younger, wealthier individuals.

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Financial Professionals Predict 2013 Banking Trends

Jan 28 2013 - Category: Banking and Credit Union News

Mobile banking and expanded social media marketing are the biggest trends in the industry, and banks that fail to move ahead will be left behind.

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Banks Consider Biometric Security As Replacement For Traditional Passwords

Jan 08 2013 - Category: Banking and Credit Union News

Identity theft and fraud affect upwards of 10 million Americans annually, according to data from the Federal Trade Commission.

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HSBC Cuts Branch Sizes And Focuses On Wealthier Clients

Jan 04 2013 - Category: Banking and Credit Union News

Many community banks and credit unions learned a long time ago that offering personalized attention to members was the best way to build loyalty and satisfaction.

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