Mystery Shopper Information

If you are interested in becoming a mystery shopper, click here to register in our database.

Current Shopper?
If you are already a shopper on the Pinnacle Financial Strategies Sassie System, click here to log in.

Questions?
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Mystery Shopper Information
For over 20 years, Pinnacle Financial Strategies Mystery Shopping has been helping financial institutions measure and improve their customer experiences. We take pride in delivering a quality product to our clients and are continuously looking for reliable shoppers across the country.

Mystery shoppers anonymously evaluate customer service, sales efforts, facility cleanliness and other elements of the consumer's experience. Mystery shoppers receive instructions before a shop that outline the specific details to look for while conducting an evaluation.

Mystery shoppers are objective and provide a snapshot of the consumer experience, using facts rather than opinions when evaluating service. We are looking for shoppers who are:

• Reliable
• Detail-oriented
• Articulate
• Dependable