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Pinnacle's overdraft privilege program, ODP Next Generation, is based on a decade of client experience and regulatory guidance. Our smart tools define processes and collect data to help you increase productivity, enhance profitability and measure performance.
ODP Critical Success Factors
We have established a set of recommended Critical Success Factors for successfully implementing overdraft privilege, compiled from years of proven client experience and from regulatory guidance. Established as an integral part of ongoing program operations, Critical Success Factors focus on service, revenue and risk control.
Pinnacle's Software - Trakker®
Trakker, Pinnacle's user-friendly software, was developed exclusively to manage overdrafts with the highest degree of automation and customization available in the industry.
- Daily management reports identify accounts requiring individual attention.
- Customizable letters inform overdrawn accountholders of their status and your expectations.
- Trakker provides for processing charge-off accounts and off-the-books collections.
- “Fresh Start” repayment program facilitates account collection and retain customers.
Click here for more information on Trakker software.
Client Support Site
A one-stop source for Pinnacle clients, the ODP Client Care site offers the latest information on regulatory matters and best practices to keep your overdraft privilege program up-to-date.
Click here to login now.
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