Better Banking Begins with Focus on the Customer Experience
By Joe Gillen
Pinnacle Financial Strategies
The drive to gain and retain deposits is just one of several things compelling banks to focus on customer service. With net interest margins around 17-year lows, community banks have seen increased competition from large, national banks that can afford to spend more to attract customers and can offer a wider variety of financial services.
Visit Pinnacle at the WIB Annual Conference: March 15 - 19
03/03/08
Western Independent Bankers (WIB) annual conference for CEOs and Senior Management will be held March 15 - 19 in The Big Island, Hawaii. Over 300+ bankers from the Western region will gather to network and meet over 50 exhibiting service providers.
