Donald Groenleer, Executive VP, Treasurer
First Federal Savings Bank |
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“We've seen significant improvement in fee income since implementing Pinnacle's overdraft program. Those results have been consistent over the past four years, and we've never raised the fee! The success of our program is driven by consumer demand.” |
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Gail Groleau, VP,
Retail Operations
AnchorBank FSB |
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“I am very impressed with Pinnacle's ongoing support. They monitor our program performance on a regular basis and let us know how we are doing based on our peers. We have implemented their best practice recommendations to maximize our program's success.” |
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Kitty Casey, Senior VP of Operations
Tinker Federal Credit Union |
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“We converted to a new processing system and were very interested in finding out how Pinnacle would integrate with the core. We were impressed with the automation and reporting capabilities. It helps us better manage overdrafts.” |
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Dave McKinley,
Assistant VP
Monarch Community Bank
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“Pinnacle recommended an audit of our program… The review showed us how to make the program run more smoothly by enhancing operational efficiencies and management reports. An update on compliance was at the forefront. It was important to Pinnacle that we understood how to keep our program compliant. Pinnacle's compliance support is top notch.” |
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Tom Bayless, COO
RCB Bank
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“After implementing our own somewhat crude 'in-house' program, Pinnacle's program boosted our fee income above what we had already achieved. The support and training they provided throughout the installation and implementation was incredible.” |
