Who We Are

Believing there must be a better way to enhance customer service and financial institution profitability, Pinnacle Financial Strategies developed the nation's first overdraft privilege program that delivered real value.

Over the years, we've learned from our experiences, clients and business partners. More industry experts joined our team. Innovation continued and services expanded. Our bank consulting company was in business.

Pinnacle has evolved from being the leading provider of overdraft privilege to a bank consulting company focused on the needs of our clients. With founding partner and CEO Joe Gillen at the helm, we have helped more than 1,000 banks and credit unions generate revenue, enhance customer service and retention, and improve profitability.

For more than a decade, we have not wavered from our bottom-line commitment. We are consultants that design valuable solutions that can change your financial institution for the better.

Pinnacle Financial Strategies - The business for better banking.